Loeb & Loeb LLP is proud to sponsor FSO Knowledge Xchange 5th Annual Financial Services Industry Transformation and Outsourcing Strategies Summit, where partner Kenneth Adler will be on a panel titled "Governance and SLA Best Practices in the Multi-Vendor Cloud."
From the conference website:
This premier one-day event brings together senior decision-makers, regulators, consultants and service providers from the financial services industry to share ideas and insights about the future of the banking, insurance, and capital markets industry.
During a fast-paced format that includes executive perspectives, panel discussions, workshops, and enterprise case studies, we’ll examine how regulatory reforms and cost pressures are transforming the financial services industry and the structures of financial services firms.
Thursday, June 9, 2011
3:00 PM to 3:45 PM - Governance and SLA Best Practices in the Multi-Vendor Cloud
With opportunity comes risk, and cloud computing is no exception. Cloud computing can improve flexibility, accessibility, and deployment speed, but it also necessitates changes to governance processes, especially in a multi-vendor environment. Cloud service level agreements (SLA) differ from traditional SLA since they require clauses covering new methods of calculating system downtime and service credits related to ‘Pay as You Go’ agreements. To achieve their outsourcing objectives, financial services firms must scrutinize their SLAs to the minutest detail. During this session, panelists will discuss strategies for risk management in a multi-sourcing cloud environment and provide best practices for monitoring and measuring performance and validating contract compliance.
Ken Adler, Loeb & Loeb LLP
Bill Mitchell, Deutsche Bank
John O'Brien, Morgan Stanley