Practice Capabilities
Loeb & Loeb’s Technology and Outsourcing Practice Group, an integral part of our Advanced Media and Technology department, takes a results-driven, strategic approach to provide comprehensive solutions designed to address the development, customization, implementation, licensing and acquisition of technology, and the outsourcing of complex information technology and business process functions. We offer a full range of resources to assist in the transaction life cycle, from strategic planning to contract negotiation to renegotiation/exit strategies. Our global practice serves a broad cross section of industries that procure and provide technology and outsourcing products and services.
As a result of their many years of structuring a wide range of IT and outsourcing transactions for clients in the U.S. and abroad, the attorneys in our Technology and Outsourcing practice have a unique understanding of how products and services are brought to market. Their leadership and our firm’s reputation for putting together cutting-edge deals make the practice one of the most respected in its field.
Information Technology
Our attorneys have played key roles in all aspects of information technology transactions, including issues related to:
- Information technology
- E-commerce
- Emerging technologies
- Telecommunications
- Intellectual property
- Privacy and data security
Our technology capabilities address:
- Technology acquisition, development and implementation
- Systems integration
- Enterprise technology procurement
- Strategic planning
- Best practice and market trend identification
- Contract preparation and negotiation
- Dispute resolution
Outsourcing
As clients consider outsourcing their information technology and business process functions, our in-depth knowledge and years of experience in all areas of outsourcing transactions prove invaluable. In fact, our attorneys have been handling ITO and BPO deals since well before the term “outsourcing” became part of today’s business lexicon.
When working with a client on an outsourcing transaction, our primary business goal is to add value through our commitment to understanding our client’s objectives and through our ability to apply industry knowledge, market trends and best practices as key issues are weighed. During every stage of a transaction, our attorneys proactively assess and design strategies to mitigate the risks involved. Our attorneys structure outsourcing solutions that are best suited to meet short-term objectives and long-term business strategies.
Our in-depth outsourcing experience encompasses a wide variety of outsourcing services and solutions, including:
- Information technology
- Hosting and colocation
- Call centers
- Distribution and fulfillment
- Human resources
- Claims processing
- Back office functions
- Finance and accounting
- Facilities and real estate management
The legal services we offer are designed to address a broad array of legal and business issues that confront today’s buyers and sellers of outsourcing services. These include matters relating to:
- Onshore, near-shore and offshore solutions
- Cloud-based service offerings
- Multi-sourced environments
- Renegotiation/exit strategies
- Dispute resolution
- Labor and employment
- Privacy and data security
- Compliance
- Intellectual property
- Strategies to address mergers, acquisitions and divestitures
Service Approach
Our commitment to multidisciplinary, cross-practice collaboration maximizes the client experience through efficient and effective delivery of legal counsel. Client-focused and value-driven, this approach allows us to quickly address a wide range of issues that businesses will face as they operate in the global marketplace.
To that end, we deliver not only the core legal services traditionally required in technology and outsourcing transactions, but also those services from other disciplines, when required. Typically, this includes such areas as tax; labor and employment; intellectual property; corporate and real estate matters that arise in the course of the transaction.
Clients and Industries
The Technology and Outsourcing practice serves clients across all industry sectors, including insurance, financial services, health care, IT, telecommunications and media and entertainment.
We have represented many Fortune 100 companies as well as numerous mid-market companies as they looked to fuel their growth through strategic IT and outsourcing relationships.
Leadership in Law
The Loeb & Loeb Technology and Outsourcing practice is led by Kenneth Adler, Akiba Stern and Steve Semerdjian, authorities on complex global and domestic outsourcing transactions and veterans of some of the largest, most innovative and well-orchestrated outsourcing deals of the last decade. The partners have been recognized by Chambers, Legal 500, Practical Law Company Which Lawyer? and other publications as among the nation’s leading attorneys in technology and outsourcing. Client references from these publications say Ken Adler is “thorough on all fronts,” with a “wonderful demeanor” and “tremendous experience negotiating complex outsourcing transactions.” Akiba Stern is praised for being “very good with clients – he’s thorough, a problem solver, gets stuff done and knows how to make the client look good.” One of the group’s transactions was lauded by Forbes as the “Best Partnership” in the magazine’s annual “Outsourcing Excellence Awards.”